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OUR PROCESS

In-Home Free Consultation

We have consultants available to visit your home to evaluate your proposed entertainment area and to make recommendations on home entertainment products and/or custom installation solutions. Call or visit us to setup your in-home consultation. We will work with you to come up with a date and time that works with your busy schedule. We want your input so that we can come up with a custom installation that fits your needs, lifestyle and budget.

Equipment & Installation

Putting all the parts and pieces together for smart technology and integrated systems needs to be executed with skill, precision, and some finesse. As much as we value our manufacturer partners, different products and brands have nuances that require special know-how and experience to optimize installation and access all the needed functionality. Our trained technicians receive ongoing education and stay up to date on the latest standards and best practices. We take pride in executing your system design with quality craftsmanship, so it functions as desired and is reliable.

Project Management

A smart technology project takes effective planning, organizing, and allocating resources to make sure it’s completed on time and with the desired result at fit and finish. Additionally, procedures and protocols need to be met and unforeseen problems should be resolved quickly. Our dedicated project managers oversee all details and consistently communicate with the contractor, subcontractors and owner. Job sites are dynamic with many moving parts and having a solid, experienced person responsible to bring it altogether makes all the difference. Given the multi-faceted nature of integrating different sub-systems from audio/video, lighting control, climate, security, networking, and we take a proactive approach and over-communicate every step of the way.

Programming

Making sophisticated technology easy to use and simple for any user requires advanced work on the back end. Control systems bring together sub-systems such as audio/video, media, lighting, and more. Each system speaks a different language, but our programmers translate everything together so it speaks one language and can be controlled easily. Even with great equipment, the programming ultimately determines the intuitive operation. Our programmers balance the technical know-how with the human element so it's easy to use.

Demonstration

At Audio Video Specialties, it’s our goal to make sure that the system or products you purchase not only perform well but are also easy to use. We happily demonstrate all aspects of your purchase and answer any questions you have so we can ensure your new technology is effectively enhancing your lifestyle, not making it more complicated.

Exceptional Customer Service

We strive to ensure that you receive the best customer experience, but that doesn’t just end when your system is installed. Technology changes over time and can often require service or maintenance to continue operating at its best. We are your technology partner and are here to help with everything from maintaining your existing system to helping you optimize with the latest technology available. We are always here to provide expert advice, quality service, professional installation, and the best experience possible. We are here when you need us!